As you know, after 90 days from uploading and processing your video, the camera data is archived and you have to recover it before you can perform further analyses. Archived videos in your cameras are marked with a purple icon.

Don't worry though! If you need them you can easily access them by recovering them from the archive in a matter of minutes. Just follow these steps:

Step 1: Click on the three dots icon in the bottom right corner next to the archived video.


Step 2: Select the option RECOVER.


Now the informational window with the video parameters pops up. The recovery of one hour of archived data costs 0.1 credits which you see here as well as your total credit balance.


Step 3: Click on RECOVER


Step 4: Wait for a few minutes until your video is recovered and ready for further analysis!

Note: Recovered videos are available for another 90 days from the day of recovery, plus you are getting another 12 months of the archive.

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