Processing of video footage in GoodVision Video Insights proceeds based on virtual currency called Credits. One Credit equals the extraction of traffic data from up to 1 hour long videos from fixed cameras. For example, 5 Credits would be charged for 4h 45m long video that is sent for processing to GoodVision platform.

In the case of Drone camera video processing, you’ ll need 1 Credit for each 15 minutes of video data extraction.

Pic. 1: choosing video option during video upload

Credits are utilised mostly when processing a traffic video footage in the Video Insights platform. The system verifies the length of the video and, based on the selected processing option, subtracts the appropriate amount of credits from your account at the moment of video upload.

In case the system is not able to process your video for some reason (video shorter than 1 minute, moving camera or else), don’t worry, we’ll refund your Credits back to your account and check what could go wrong.

Pic. 2: summary of video upload for processing

If you just want to upload your videos to GoodVision Video Insights without necessarily processing them immediately, consider using the GoodVision Vault as a secure storage for your traffic video footage. The files can be saved in GoodVision’s cloud platform and you can process them any time later.

How to purchase Credits

Credits can be purchased in the billing section of the GoodVision Video Insights app. As a newcomer, you might need to fill in the billing address and the payment method first. At this moment we support only business users, but if you are a physical person with interest in GoodVision, please, contact us via live chat or by email at

If your choice is a one-time purchase, you can select one of the Credit packages or click 'I WANT MORE' to select the amount you want. For payment, both credit card, Paypal and Bank transfer can be used. Contact us at for Bank transfer purchases. 

Pic. 3: One-time purchase

If you are new to GoodVision and want to try out the vast possibilities it offers, don't miss our limited Special Offer to get your first 100 Credits with a 66% discount! The Special Offer will expire 7 days after registration.

Pic. 4: Special offer

Credits are also included as a gift package in the premium Platform Plans. Platform Plans - our annual subscriptions, are tailored for different sorts of users and are offering various functionalities of the GoodVision platform. Every subscriber of Traffic Surveyor or Traffic Modeller Plan receives 100 Credits as a free benefit of the chosen Plan. 3 free Credits can be available to new users as part of the Starter Plan.

Price of Credits

Price of Credits for GoodVision Video Insights processing is dependent on the Platform Plan you are going to use and on the Loyalty Pricing Tariff.

  • For users of Starter Plan, the basic Credit price is 15€. For new clients, we have prepared a special 100 Credits STARTER PACKAGE offer. They can also take advantage of 3 free trial Credits.
  • Clients using Traffic Surveyor or Traffic Modeller Platform Plan are given 100 free Credits annually as a gift package. Above that they are charged 4-12€ per Credit, depending on the Loyalty Pricing Tariff.
  • Loyalty pricing tariff offers three levels of Credit price based on customer's consumption in the last 12 months - 12€, 7€ or 4€.

Read more about Platform Plans and Loyalty Pricing Tariff HERE.

Expiration of Credits

You can find the history of Credit transactions in the bottom of the 'Billing' section. Here you can download your invoices, which are also automatically sent to your email after each payment.

Pic. 5: History of credit transactions

The Credits you purchase expire in 1 year since the last purchase. In case you don’t use them all, don't worry, we will notify you via email 30 and 7 days before your Credits expire. Trial Credits expire in 90 days from the account registration.

How to use your credits

Finally, when you receive your Credits, you can easily upload your videos to your Cameras and get it processed in GoodVision Video Insights. Read more about how to prepare and upload your videos for the processing HERE.

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