What are Credits?

Processing of video footage in GoodVision Video Insights proceeds based on virtual currency called Credits. One Credit equals the extraction of traffic data from up to 1 hour long videos from fixed cameras. For example, 5 Credits would be charged for 5 hours long video that is sent for processing to GoodVision platform. In the case of Drone video processing, you'll need 1 Credit for each 15 minutes of video data extraction.

Pic. 1: choosing video option during video upload

Credits are utilised to process traffic video footage in the Video Insights platform. The system verifies the length of the video and, based on the selected processing option, subtracts the corresponding number of credits from your account at the moment of video upload. In case the system is not able to process your video, you will be notified and Credits will be refunded back to your account automatically.

Pic. 2: summary of video upload for processing

How to purchase Credits

Credits can be purchased in the billing section of the GoodVision Video Insights app. As a newcomer, you need to fill in the billing address and the payment method first. At this moment we support business persons, but if you are a physical person with interest in GoodVision, please, contact us via live chat or by email at sales@goodvisionlive.com.

You can select one of the default Credit packages or click 'I WANT MORE' to select the number of credits you need. For payment, both credit card, Paypal and Bank transfer can be used. Contact us at sales@goodvisionlive.com for Bank transfer purchases.

Pic. 3: One-time purchase

Credits are also included as a gift package in the premium Platform Plans. Platform Every subscriber to an annual Traffic Surveyor or Traffic Modeller Plan receives 100 Credits as a free benefit of the chosen Plan.

Credit Pricing

Price of Credits for GoodVision Video Insights processing is dependent on your Loyalty Pricing Tariff. Read more about Platform Plans and Loyalty Pricing Tariff HERE.

Expiration of Credits

You can find the history of Credit transactions at the bottom of the 'Billing' section. Here you can download your invoices, which are also automatically sent to your email after each payment.

Pic. 4: History of credit transactions

Credits expire in 12 months from its purchase if not used. In case you don’t use them all, don't worry, we will notify you via email 30 and 7 days before your Credits expire.

How to use your credits

Finally, when you receive your Credits, you can easily upload your videos to your Cameras and get them processed in GoodVision Video Insights. Read more about how to prepare and upload your videos for the processing HERE.

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